FREQUENTLY ASKED QUESTIONS

YOU GOT QUESTIONS? WE (MOSTLY) GOT ANSWERS! PLEASE BROWSE THIS PAGE TO SEE THE MOST COMMON QUESTIONS THAT HAVE TO DO WITH OUR 3D PRINTED OPTION PARTS!

HOW LONG DO ORDERS TAKE TO SHIP?

ORDERS WILL BE SHIPPED OUT EVERY 2-3 DAY DEPENDING ON ORDER VOLUME! FOR MORE, INFO CHECK OUT OUR SHIPPING POLICY.

WHAT TO DO WHEN I BREAK A PART?

MOST RESIN PARTS CAN BE REPAIRED USING SUPER GLUE OR CA GLUE. PLEASE DO NOT USE PLASTIC CEMENT AS THIS WILL NOT BOND THE RESIN PARTS!

HOW DO I PREP HWS 3D PRINTED RESIN PARTS?

DUE TO THE NATURE OF RESIN 3D PRINTING, PARTS MAY COME WITH VISIBLE LAYER LINES & SUPPORT KNICK KNACKS.

YOU ARE ABLE TO SAND THE LAYER LINES DOWN & USE TWEEZERS OR A KNIFE TO CUT OFF LEFT OVER SUPPORTS. FOR SUPPORT HOLES, YOU CAN FILL WITH ANY TYPE OF HOBBY PUTTY

[WARNING] PLEASE MAKE SURE TO WORK IN A WELL VENTILATED AREA & WEAR A RESPIRATOR (OR WET SAND) WHEN SANDING ANY SORT OF RESIN PARTS!

DOES X PRODUCT WORK WITH MY MODEL?

OUR 1/144 SCALE WEAPONS ARE MADE TO WORK WITH MOST 1/144 SCALE HANDLES & ALL OUT 1/100 WEAPONS WILL COME WITH PROPRIETARY HANDS!

ALL OUR DESIGNED ARE TESTED USING A LIMITED RANGE OF KITS SO COMPATIBILITY IS NOT GUARANTEED. BUILDER WILL NEED TO DO A BIT OF MODIFICATION/GLUING TO GET SOME PARTS TO WORK/FIT.

MY PRODUCT WAS BROKEN DURING DELIVERY!

IT HAPPENS! SOMETIMES OUR PACKAGES GET A LITTLE ROUGHED AROUND THE EDGE BY A GRUMPY MAILMAN!

FORTUNATELY, ALL OUR PRODUCTS ARE EASILY REPAIRED USING SUPER GLUE OR PUTTY SO DAMAGES ARE EASILY FIXED.

FOR MORE INFO, PLEASE CHECK OUR REFUND POLICY

HOW TO FIX BENT OR WARPED PRODUCTS?

3D PRINTED RESIN PARTS ARE VERY MALEABLE (DEPENDING ON THEIR THICKNESS) SO IT'S NORMAL TO HAVE SOME MINOR WARPING DURING SHIPPING, ESPECIALLY THE FLAT MELEE WEAPONS.

PLEASE DO NOT TRY TO BEND THEM BACK INTO PLACE AS THIS MIGHT RESULT IN THE PRINT SNAPPING!

INSTEAD LAY THEM ON SOMETHING FLAT (LIKE A DESK) & PUT A HEAVY FLAT OBJECT (LIKE A BOOK) ON TOP, PREFERABLY WITH A SOFT CLOTH OR NAPKIN IN BETWEEN TO PROTECT THE PRINTS.

SOAKING THEM IN HOT WATER BEFOREHAND FOR A COUPLE SECONDS WILL HELP THEM BECOME MORE MALEABLE TOO

IF YOU NEED ANYMORE SUPPORT, DO NOT HESITATE TO CONTACT US!

WHY ARE THE MECHA GRAY COLOURS DIFFERENT SHADES?

TO CREATE OUR UNIQUE MECHA GRAY COLOURWAY, WE ACTUALLY MIX THE COLOUR OURSELVES!

DEPENDING ON THE BOTTLES WE GET & HOW ACCURATE OUR MEASURING IS AT THE TIME SOMETIMES THE MECHA GRAY WILL BE DIFFERENT THROUGHOUT DIFFERENT BATCHES OF PRINTS. WEAPONS WILL BE LIGHTER OR DARKER IN SHADE THAN OTHERS.

WE THINK THIS GIVES THE WEAPONS A BIT OF CHARM. A LOT OF FIRST PARTY PLASTIC OPTION PARTS ALSO COME IN DIFFERENT SHADES OF GAY (OR EVEN BROWNS) DEPENDING ON THE SERIES THEY COME FROM & WE THINK THAT IT'S SUPER NEAT AND ANOTHER LEVEL OF UNIQUENESS IN THE PRODUCT!

READY TO TRY OUR PRODUCTS OUT?

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